Commercial Manager // Jouleco

Commercial Manager Jouleco

Job Title: Commercial Manager

Reports To: the Jouleco Board

Contract Type: Fixed Term Contract, Part Time (~20 hours a week)

Contract Duration: 6 months initially with potential to extend

Location: Flexible within Ireland

Estimated Salary: €50,000 – €60,000 pro rata per annum (DOE) plus equity potential*

Potential to earn equity: upon commencement of the contract, clear tangible goals will be set out to be achieved within the initial 6-month contract. The achievement of these outcomes can lead to a vesting of equity in the Company. Details of this equity opportunity will be finalised on commencement of the contract and agreement of the goals.

Targeted Start Date: 1st February 2018

About Jouleco

Jouleco is a customer facing online platform which connects energy stakeholders, including BER Assessors, Homeowners, Grant & Finance providers and contractors, and cultivates an active community based around improving home energy efficiency. The concept of Jouleco came about as a result of a Small Business Innovation Research (SBIR) competition run by Sustainable Energy Authority of Ireland (SEAI) together with Enterprise Ireland.

Elm Solutions, an IT Services and Products company based out of Dublin, Ireland were the successful winners of the SBIR competition and now have the opportunity to build and commercialise this online platform for energy stakeholders. Jouleco will be a separate corporate entity to Elm Solutions and will be a funded-start up for the first six months with a view to Jouleco generating sufficient revenue to support itself thereafter.

About the Role: Summary & Main Purpose

As the Commercial Manager, you will initiate and oversee the successful creation and launch of the Jouleco platform to the Irish market. The role will require you to research the energy market to understand customer behaviour and desires around home upgrades and work with a product development team to provide an online platform that can support these customers in investing in home upgrades, using the Jouleco platform.

A go-to market plan to support the launch of the platform and the attraction and retention of registered users to the platform will need to be devised and presented to the Board of Directors for approval and implementation.

The successful candidate will be required to establish relationships and connections with potential sales partners across the energy sector and work to use these relationships to enable the Jouleco Board of Directors and team of advisors to pitch the concept of Jouleco to these potential partners.

This role is an excellent opportunity for someone who is entrepreneurial and wants to play a key role in taking an idea from a concept to market. The successful candidate will be supported by a number of key advisors but will have autonomy to operate across a number of areas such as product development, sales, marketing and finance. We are looking for someone who can make a real impact from the start. You will need to have the drive, commitment and perseverance to take on the role.

The Responsibilities:

  • Definition of strategic objectives for Jouleco based on solid market research and strategy.
  • Plan the launch of Jouleco and manage the cross-functional implementation of the plan.
  • Develop the strategy and marketing programmes that will drive demand for Jouleco, then subsequently measure the effectiveness of the marketing campaigns.
  • Creation of product propositions, product specific marketing materials and translating product management documentation into content for consumption across marketing and sales teams.
  • Provide strong leadership and direction to the product development team.
  • Planning and organising of sales opportunities through creation and development of relationships in the energy sector with key stakeholders.
  • Manage budgets and deliver P&L and KPI targets within agreed timeframes.
  • Work with external legal team to agree commercial contracts and terms and conditions of the Jouleco product.
  • Once Jouleco is generating sufficient revenue to support itself, the successful candidate will be responsible for building a team with the budget available to them to scale the platform.
  • Be the face of the company in the market, dealing with any publicity and press that may come as a result of the product launch.
  • Report regularly to the Board of Directors on progress against defined targets.

Indicators of Success:

Product Launch:

  • The ultimate objective associated with this role will be to bring the Jouleco concept to the point that it can be successfully launched onto the Irish market.
  • A range of success criteria will be associated with this launch and these will be formalised in the first few weeks of this role.

Ownership:

  • All areas of the Jouleco Product that you have responsibility for are clearly scoped by you, delivery plans are created by you and an approach to successful delivery is created by you.
  • All areas of work that you have responsibility for are delivered on time, within budget and meet their objectives.
  • Complete ownership of certain areas will be assigned and it will be the successful candidates’ responsibility to plan, manage and deliver this work from start to finish.

Idea Generation

  • The successful candidate will be given ownership of a number of key areas including product research, marketing, sales and finance and will be expected to work autonomously across these areas and present outcomes, solutions and recommendations to leadership and then work to progress the agreed solution through to completion.

Communication

  • Ensuring regular communication (both internally and externally) and visibility of how work is progressing is essential.
  • Complete visibility and understanding of the status of all work that is within the Commercial Manager’s scope of work and being able give an update on this on request is essential.

What this role requires:

Skills:

  • Ability to take a concept and create a product that can deliver on that concept and the associated success criteria for that product (i.e. generated revenue, number of users etc.).
  • Ability to manage and report on a set budget against desired outcomes and prioritise spend based on expected value and return on investment.
  • Capable of creating a marketing plan that can support the successful launch of the product ensuring required uptake numbers are specific, measurable, achievable, realistic and time-bound, (i.e. SMART).
  • Ability to create relationships with key stakeholders in the energy market and to work with these stakeholders and the Jouleco team to bring about sales partnership opportunities.
  • Demonstrably effective at providing timely, concise, audience-appropriate information orally and in writing.

Qualities:

  • Entrepreneurial
  • Enthusiastic and positive – ‘can do’ attitude
  • Self-starter and can work off own initiative
  • Strong communicator
  • Highly innovative
  • Highly attentive to detail and quality of output
  • Good sense of judgement
  • Driven by a desire to make improvements

Relevant Experience: Required

  • Background in product design or marketing
  • Obsession with amazing user experience and product design
  • Ability to deliver with minimal oversight
  • Experience in setting and managing budgets as well as a P&L

Relevant Experience: Desired

  • Experience in a start-up is a distinct advantage
  • Knowledge of the energy sector or disrupting traditionally stoic sectors is an advantage
  • Knowledge of the supports available to start-up businesses is an advantage (e.g. EI, LEO, Accelerators, etc.)
  • Experience in sourcing, hiring and managing a team of high performers is an advantage
  • Candidates that demonstrate a hunger for social causes and an absolute drive to scale a start-up internationally are desired.

To be considered for this exciting opportunity, please submit your CV and a cover letter clearly highlighting why you feel this role is your next adventure to: roles@elmsolutions.ie

The closing date for applications is 12 noon on Wednesday, 18th January.

Elm Solutions is an equal opportunity employer.

Senior Software Developer // Booking.com

Senior Software Developer (Amsterdam)

At Booking.com we combine the best traits of a start-up with the resources of planet Earth’s  #1 accommodation website. We are working towards creating the ultimate travel experience, building and improving great products for both travellers and the accommodation partners.

We are not afraid to experiment, think big or aim high!

Based in the beautiful city of Amsterdam, our technology department is over 1500 strong.

We believe that diversity makes us stronger – with over 60 different nationalities in the technology department alone, you will be able to absorb new skills and develop your career in a multicultural environment.

As well as working independently, you will also be responsible for making technical decisions within a team and across teams/sub-departments. Our development strategy is agile and we work in small Scrum teams of 5-7. We do several code rollouts every day, are data-driven and do extensive A/B testing on both user and partner facing platforms.

B.responsible

  • 50% coding, 50% working with developers
  • Take initiative to address the larger technical needs of the product you work on
  • Focus on moving the business forward, be pragmatic about technology choices
  • Always keep the customer at the center of everything you do
  • Have a keen interest in the business, not just any given technical problem
  • Lead initiatives for improvement of development processes and business opportunities for your team’s product and the company as a whole by impacting multiple products across the business.
  • Identify, foster, and proactively help colleagues to grow professionally, taking a significant role in onboarding new team members
  • Contribute to the growth of Booking.com through interviewing or other recruitment efforts
  • Represent Booking.com values, both in the company and in the external community
  • Advocate a collaborative working environment – make “my ideas” into “our ideas”
  • Lead, manage and resolve technical or design discussions or conflicts

B.skilled

  • 7+ years of experience as a software developer
  • Thought leader (leader in the field of own expertise)
  • Strong and demonstrable programming skill, using 2+ server-side programming languages
  • 1+ years of experience mentoring, coaching and training newer and less experienced team members
  • Excellent communication, influencing, and stakeholder management
  • Experience working on products that impact large numbers of customers
  • Experience with distributed systems
  • Ability to drive technical, business and people related initiatives that improve productivity, performance and quality
  • Proven ability and willingness to continue learning
  • Self-starter, self-motivated, collaborative, with “can do” attitude

B.offered

  • Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
  • Contributing to a high scale, complex, world-renowned product and seeing real-time impact of your work on millions of travellers worldwide
  • Working in a fast-paced and performance-driven culture
  • Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
  • Promote and drive impactful and innovative engineering solutions
  • Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
  • Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com

Working at Booking.com

Apply

We are also hiring iOS, Android, Frontend, Full Stack and Java Developers as well as Team Leads, Site Reliability Engineers and Product focused roles.

This position is open to worldwide candidates and, in the case of relocation, we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam.  We have successfully relocated 300+ Technology professionals to Amsterdam in the last year!

If you want to get in touch to discuss this role further leave me your details. I’ve personally done the relocation from Dublin in the past 6 months.

Please check glassdoor.com and search for Senior Software Developer in Amsterdam for guidance around salary.

[formidable id=13]

Software Architect // coroflo

Software Architect

Breastfeeding rates are in a state of crisis globally, right at a time when the benefits of breastmilk become more evident with each new research paper published. We at Coroflo are looking to tackle this disconnect through technology: our award-winning breastfeeding monitor, the Coro, is the first of its kind and the only solution to measure milk transfer accurately!

The software components of this technology provide a multitude of new possibilities and challenges, from visualisations on the app, through to data analysis on the back-end. We are looking for the right candidate to define a vision for how the pieces of the puzzle fit together and work for the end user, while being able to build and manage the sub-components at every level.

We will strive to provide a diverse working environment where creativity and inclusion trumps dogma and hierarchy; if you would like to be part of this movement we look forward to talking to you!

Compensation

We can offer a competitive compensation / equity package depending on the experience of the candidate.

Position

We’re looking for the right candidate to help us define and design the software stack and architecture to support our long term ambitions while meeting any relevant regulatory requirements. This includes app design and deployment, back-end architecture, and promoting and leading new ideas and initiatives.

Responsibilities

  • Design highly-available web-scale architectures to support our business requirements.
  • Oversee all technical aspects of implementations of the organisation’s product offering.
  • Maintain in-depth knowledge of the organisation’s technologies and architectures.
  • Keep abreast of all regulatory requirements and take ownership of their implementation.
  • Communicate architectural decisions, plans, goals and strategies to the team.
  • Initiate and deliver technology evaluations and recommendations.
  • Maintain a strong understanding of the strategic business plan.

Requirements

  • Bachelor of Software / Computer / Electronic Engineering, Computer Science, or similar; Masters / PhD preferred.
  • 5+ years relevant work experience
  • Self-motivated and directed.
  • Consistently a top performer who can be counted on to exceed goals on a regular basis.
  • Excellent documentation and communication skills in formal and informal settings.
  • Strong familiarity and experience with modern development processes such as Agile and Scrum.
  • Very deep knowledge and significant experience of full-stack development and integration.
  • Experience with modern design patterns such as microservices and distributed architectures.
  • Experience with Continuous Integration and Continuous Delivery practices.
  • Architect level knowledge and hands-on experience of backend abstraction levels from bare-metal to MBaaS / FaaS.
  • Knows how to organize people and activities into an effective teams.
  • Provides direct, complete, and actionable positive and corrective feedback to others.
  • Knowledgeable about current and possible future technology trends.

Technology

  • Extensive experience with Public Cloud based offerings ranging from IaaS to SaaS.
  • Web Application Frameworks such as Node.js, Django.
  • Frontend development in a hybrid framework like Ionic, Angular, React.js; native Android / iOS nice to have.
  • Regulatory requirements of Privacy Shield, GDPR; exposure to medical regulatory standards such as HIPAA nice to have.
  • Version control: Git, or Git 😉
  • G-Suite for documentation, collaboration. (We have no idea either why people put this in a job spec, can you write a document?)

Apply to: jamie@coroflo.com

Inside Sales Executive // Circit

Introduction

Circit is looking for an Inside Sales Executive to join the team and grow its market expansion in Ireland & UK.

You should be ready for a high level of commitment to an intense and challenging project in a fast-moving startup environment.

You’ll be joining a stellar team at an early stage and a chance to be part of a Fintech with global ambition.

What you will bring:

  • 2-5 Years experience in an Inside sales role
  • Proven ability in sales to mid-market or enterprise clients
  • SaaS experience, accounting, FinTech, Banking companies a plus
  • Data-driven, high integrity team player with demonstrated ability to meet and exceed revenue targets on a consistent basis
  • Cross-functional experience working with internal teams to support delivery while maintaining relationships and comfortable working at all levels of the organization
  • Ability to work in evolving environments, comfortable with ambiguity and working to create sales pitches and define offering without complete information
  • A passion for technology, innovation and working with high growth startups – enjoys working on fast-paced non-hierarchical teams
  • Knowledgeable and comfortable selling in an early product market fit
  • Ability to create partnerships that will lead to additional revenue and a broader product offering

Compensation

In terms of compensation there will be a base salary, plus commission paid against sales contracts.

Contact details:

E-mail: hr@circit.io

Phone: +353 1 906 0718

Demand Generation Specialist // Artomatix

Demand Generation Specialist position @Artomatix:

Company:

At Artomatix, we believe that creating fascinating, immersive 3D worlds is a form of art that should be made available to everyone easily. To reach this goal, we constantly look for ways to leverage Machine Learning and Neural Networks, to aid humans in bridging the gap between their lack of time, or skill, and their sophisticated desires.

Artomatix solves the problem that creating 3D content costs too much, and takes too long. It addresses all 3D-related markets: Videogames, Animation, Special effects, VR, AR, Industrial design, etc. It launched its first product focused on texturing at the Game Developers Conference (San Francisco) in March 2016.

Artomatix was recently hosted by NVIDIA on its booth at SIGGRAPH 2017 and leads commercial discussions with many of the top video games studios, game engine companies and 3D software providers, all showing great interest for Artomatix’s groundbreaking technology.

Responsibilities:

General:

    • Map the market: which companies/geographies/positions are relevant for which value propositions? At a high level (name of companies, geographies, positions) and at a low one: precise of people to create a relationship with;
    • Understand the marketing, lead generation and sales process;
    • Demonstrate a comprehensive understanding of the product/solution: be able to understand the clients’ requirements and propose the right solution to achieve high conversion rates;
    • Persuade prospects of the advantages offered by Artomatix: technical, security, scalability, competitivity, cost and time savings advantages, etc.;
    • Qualify potential opportunities by gathering all of the relevant data and working hard to understand both the buying cycle and selling cycle;
    • Build excellent working relationships: have good relations with colleagues, partners and end clients to help the demand generation process;
    • Work with and leverage marketing tools and technologies: be effective in the role with tools such as Growbots, Hubspot, LinkedIn, Facebook, etc.

Outbound marketing:

  • Create an outbound marketing strategy: assess resources that can be devoted to outbound marketing (financial & human) & strategize their allocation to the most promising intersection between channels & verticals;
    • For each outbound lever (e.g. email campaigns, newsletters), find the best technical solution (e.g. Growbots, Mailchimp);Prepare to reach out to prospects directly:
    • For each campaign, find the best messaging;

Reach out to prospects directly: prospect, identify and network with prospects that Artomatix should engage with. To reach this goal…

  • Run automated emailing campaigns to prospects;
  • Cold-call prospects;
  • Hunt down prospects through LinkedIn premium, Twitter, by individual emails, etc.;
  • Map & attend industry conferences; prepare them & follow-up on them;
  • Prepare and send newsletters: regularly send emails to people who subscribed to our newsletter to update them on our company and product.

Inbound marketing:

  • Create an inbound marketing strategy: assess resources that can be devoted to inbound marketing (financial & human) & strategize their allocation to the most promising intersection between channels & verticals;
  • Prepare to execute on our inbound marketing strategy:
    • For each inbound lever (e.g. blogging, social media), find the best technical solution (e.g. Medium, Twitter)
    • Execute on our inbound marketing strategy:
  • Blog
  • Social media
  • Press releases

Skills:

  • At ease selling high-value customer solutions as well as technical features
  • Strong communication and presentation skills combined with a strong confident customer facing manner;
  • Excellent interpersonal skills, ability to nurture strong work relationships with internal and external stakeholders;
  • Excellent phone skills and outbound technique;
  • Excellent written skills: ability to prepare emails, PowerPoint presentations and other relevant customer-facing materials;
  • Excellent time management and ability to focus on what is important and likely to deliver results;
  • Ability to multi-task and work effectively with cross-functional teams;
  • European languages are an advantage.

Qualifications:

  • The candidate will be a high calibre individual who wishes to continue their career in Marketing/Business Development or who may have other relevant experience and wishes to start a career in sales;
  • The candidate will have experience in customer-facing sales roles and preferably will have telephone based experience;
  • The candidate will ideally have a degree level education;
  • Passionate about our mission and about how tech can help us build tomorrow;
  • Experience in a startup or an industry related to 3D is a plus – videogames, animation, VFX, VR/AR, industrial design, etc.
  • Additional relevant training or qualifications are desirable.

Location & travel:

The position is based in our Dublin office and may require occasional travel both in Ireland and internationally.

To apply:

Send a short and impactful email summarising your profile, your motivations, and what you think you can bring to Artomatix to jobs@artomatix.com with your CV enclosed.

Sales Representative // Artomatix

Sales Representative position @Artomatix:

Company:

At Artomatix, we believe that creating fascinating, immersive 3D worlds is a form of art that should be made available to everyone easily. To reach this goal, we constantly look for ways to leverage Machine Learning and Neural Networks, to aid humans in bridging the gap between their lack of time, or skill, and their sophisticated desires.

Artomatix solves the problem that creating 3D content costs too much, and takes too long. It addresses all 3D-related markets: Videogames, Animation, Special effects, VR, AR, Industrial design, etc. It launched its first product focused on texturing at the Game Developers Conference (San Francisco) in March 2016.

Artomatix was recently hosted by NVIDIA on its booth at SIGGRAPH 2017 and leads commercial discussions with many of the top video games studios, game engine companies and 3D software providers, all showing great interest for Artomatix’s groundbreaking technology.

Responsibilities:

    • Create a sales strategy/Strategize our approach to all commercial relationships: how to answer to different prospects requests, how to re-engage with prospects, with which content and according to which timeline: create account plans, action plans, execute on them, etc.;
    • Pull together resources as required from across the organisation to contribute to sales activity;
    • Be up-to-date of all marketing content/messaging tied to Artomatix’s value propositions to relay them to relevant stakeholders;
    • Learn about competitive offerings: know who the competitors are and be able to articulate how the Artomatix solution is superior;
    • Propose the right solutions: demonstrate a comprehensive understanding of the product/solution to understand the clients’ requirements and propose the right solutions, therefore achieving high conversion rates;
    • Qualify potential opportunities by gathering all of the relevant data and working hard to understand both the buying cycle and selling cycle;
    • Deliver tailored solutions: achieve maximum success by working with the Product Team to deliver tailored demonstrations, pilot programs, etc.;
    • Handle relationships with…
        • Prospects: Maximise conversion, gather answers to market research questions, referrals, quotes and build long-term relationships with prospects;

       

        • Customers: Keep a commercial relationship for as long as possible, upsell, gather answers to market research questions, referrals and quotes;

       

        • Partners: Make so that Artomatix has partners that will help to build bricks of our value propositions;

       

    • Work with and leverage marketing tools and technologies: be effective in the role with tools such as Growbots, Hubspot, LinkedIn, etc.;
    • Relay all prospects/customers/partners feedback internally (e.g. create & share meeting minutes), sync up with the product team to validate messaging;
    • Report to the line manager and provide regular reports on sales activity.

 

Skills:

    • At ease selling high-value customer solutions as well as technical features;
    • Strong communication and presentation skills combined with a strong confident customer facing manner;
    • Excellent interpersonal skills, ability to nurture strong work relationships with internal and external stakeholders;
    • Excellent phone skills and outbound technique;
    • Excellent written skills: ability to prepare emails, PowerPoint presentations and other relevant customer-facing materials;
    • Excellent time management and ability to focus on what is important and likely to deliver results;
    • Ability to multi-task and work effectively with cross-functional teams;
    • European languages are an advantage.

Background & qualifications:

    • The candidate will be a high calibre individual who wishes to continue their career in Sales/Business Development or who may have other relevant experience and wishes to start a career in sales;
    • The candidate will have experience in customer-facing sales roles and preferably will have telephone based experience;
    • The candidate will ideally have a degree level education;
    • Passionate about our mission and about how tech can help us build tomorrow;
    • Experience in a startup or an industry related to 3D is a plus – videogames, animation, VFX, VR/AR, industrial design, etc.
    • Additional relevant training or qualifications are desirable.

Location & Travel:

This position is based on our Dublin office and may require occasional travel both in Ireland and internationally.

To apply:

Send a short & impactful email summarising your profile, your motivations and what you think you can bring to Artomatix to jobs@artomatix.com with your CV enclosed.

Full Stack / Lead Engineer // Stride

Full Stack / Lead Engineer

About Stride

Stride is a career discovery app that empowers students to reach their full potential.

Nobody understands how students make decisions about their future, which makes matching them with the right opportunities a complex global problem. Everyone agrees that social influences play a key role in the paths students choose.

Stride connects students with real role models to inspire better choices. We use machine learning technology to understand each student’s career calling, identify the skills they’ll need to be successful and the best steps to gain valuable experience.

What’s the opportunity?

Stride is in a really exciting place. We’re growing a tight-knit, ambitious and innovative team. We’re more than just coders – we’re opinionated, creative, learn-in-the-trenches engineers. You’ll have the opportunity to impact on the success of every student trying to find their way in the world – building a solution with global reach. As a founding member of Stride’s engineering team, you’ll have the opportunity to pave your own career path.

What will I be doing?

Stride engineers:

  • Positively impact our technical architecture and strategy.
  • Work fast to solve complex problems collaboratively.
  • Ship code to production when it’s ready, not when some delivery window opens.
  • Own your solutions and own the feedback. Great work is always recognised. Failure is celebrated for the positive lessons learned.
  • Care deeply about the impact you’re making for our users.
  • Obsess about the best user experience and empathise with our user’s journey.
  • Take pride in bringing your best to each user.

What skills do I need?

We’re hiring for a range of experience and skill sets. You’ll have:

●      Demonstrated ability to write great code. Specific technologies and years of experience are not our primary concern. Your ability to learn fast, code well and passion for your craft are most important.

●      Ideally, you’ll have some MVC experience for frontend and/or backend technologies.

●      Good to expert knowledge of two or more of the following:

  • Ruby on Rails
  • REACT / AngularJS / Ember
  • Python
  • Postgres / MySQL
  • Java for Android
  • REACT native / Cordova / Ionic
  • Machine learning
  • AWS

Diversity is one of our core values, in terms of what Stride is trying to achieve and in terms of how we operate.

Benefits

●      Play a key role in a fast-growing startup based in the NDRC, Dublin

●      Package based on level of experience

●      Equity options

 

To apply, email michael@stride.careers

 

Customer Support // Hosted Graphite

Customer Support

Hosted Graphite has grown to around 20 people, and our customer base has grown too. We’re now looking for our second dedicated customer support person, to engage with our customers about the issues they encounter and diagnose their technical problems, as well as advocating for them within the company.

You

You must demonstrate empathy for our customers. When they approach us with issues you must be able to communicate with them that we care about their experiences, as individuals and as a company, and that we’re taking their problems seriously.

You will be expected to work with the other teams in the company to diagnose and solve the issues raised, and over time become knowledgeable in our systems so that you can answer more effectively on your own (though the other teams will always be available to help). You will be involved in educating the customers in using our services, so that they can use it in the future without needing to contact us again. Primarily you’ll use email to communicate with them, but occasionally you may be asked to demonstrate products or discuss best practices in live calls.

You must be an advocate for the customer within the company. Due to the time you will spend getting to know our customers, you’ll be called on to speak on their behalf when we develop new products and services; you’ll help us prioritise fixes and updates, and your input will be sought for wider customer communications such as blog posts.

While you don’t have to have deep technical knowledge to begin with, you will be helping customers with technical queries, so you should have or be able to quickly gain knowledge of the following:

  • How DNS works
  • The differences between TCP and UDP (and why they matter)
  • The basics of using HTTP APIs
  • Reading documentation (for other products and for our own)
  • Diagnosing network/connectivity problems

Some experience with the Linux shell and SSH is necessary, but not to an advanced level. Basic proficiency with a programming language or two would be very helpful for this role as it will give you context when communicating with customers and your developer colleagues. You may need to write a small bit of code to reproduce a customer’s problem. The deeper you can dig into the code to help a customer, the better.

With the new, larger support team, we’ll also be looking to increase the amount of input from support into things like documentation and training materials. Support will be asked to be proactive in looking for ways to help our customers, and your input will be valued and respected.

It’s a bonus if you have experience working in a similar helpdesk/technical customer support role, but if not we’re happy to train you.

Us

We are a small company currently maturing from a purely-tech business to a fully fleshed out enterprise, including sales, marketing and a developed support team. Our main product is still technical however, and we want to ensure that as we grow we’re able to maintain a smooth onboarding experience and continued good-will from our customers.

Providing up-front help to ensure our users are getting good value from our service is a big focus for us – we like to make them happy. We want to build a Support team that will be the face of the product for new customers, and also will ensure that the future needs of customers are met.

It’s not uncommon for a support ticket to include screenshots, log entries or error messages, and a theory about what’s going wrong. We understand that some of these requests need deep investigation and a good understanding of the product and the backend systems that power it. We’ll teach you this, and we’ll teach you to be an expert on our product and server/application/”cloud” monitoring in general.

There’ll be no shortage of assistance in the long term as well, especially on the trickier problems. Everyone in the company, from founders to interns, gets involved with support requests and you can escalate/bring in help whenever you need it.

This is a customer support role you can definitely feel good about – you will have a direct impact on making customers happy and on the growth of the company.

Some of the nice things our customers have said about our support:

“…their support is always *super* responsive & helpful…”

“Just had a really fast and useful response on a support request from [Hosted Graphite]”

“[Hosted Graphite] customer service is just pure joy. Great work!”

“Thanks for the super fast reply, great support!”

Location and hours

While we’re a partially remote team, our office is in Dublin, Ireland and we’d like you to be there with most of the team. We have a bright, spacious office on South William Street in the city centre with many good lunch and transport options nearby.

Our working hours are typically 1000-1800, but it varies by person. Once you’ve settled in you’ll have the opportunity to work from home regularly.

Compensation

A competitive salary. 25 days of paid holiday, plus the usual 9 public holidays.

Health insurance for you and your family.

We provide a company laptop, typically a Macbook Air, but the brand/model is up for discussion.

Apply:

jobs@hostedgraphite.com

Hybrid Mobile App Architect Developer // TeaZe

Hybrid Mobile App Architect Developer

TeaZe / Sailient LTD – Dublin

Hybrid Mobile App Architect / Developer – CTO – CoFounder – Big Opportunity

Stop Hoarding Matches, Start Landing Dates.

The TeaZe dating app makes it easy to break the ice, flirt and organise dates. A ‘teaze’ is a virtual gesture, date or meetup idea. This unique interaction method allows matched users to comfortably setup dates and meetups.

Seeking an experienced web or mobile web app developer to join an exiting start-up. The intention is for this person to come on board as a co-founder and assume the CTO position down the line. This person needs to be very experienced in developing web apps and launching new products into production. Native experience would be beneficial but not essential as hybrid approach is being deployed.

Essential:

  • HTML5
  • CSS3
  • Javascript
  • RESTful APIs
  • JSON
  • NoSQL

Desirable:

  • Node.js
  • Apache Cordova
  • Ionic
  • AnjularJS
  • SAAS
  • PWA
  • TypeScript
  • Stencil.js
  • Illustrator/Photoshop
  • firebase BaaS
  • DevOps
  • Xcode IDE
  • Android Studio
  • Testing on iOS and Android

One of the main tasks will be to help rewrite the existing app in the latest AngularJS and Ionic framework. Assist with production defects, contribute to UI, design, user features and finessing the app.Help steer the architecture to scale and meet a rising user base.

The app is already complete so a lot of the hard work has been done. We are currently in test flight stage. Participant in Enterprise Ireland’s New Frontiers Phase 1. Starting full time on New Frontiers Phase 2 in November ’17 and the Department of Trade’s Back For Business program. Will have co-working space at the LINK(ITT) or Synergy Centre(ITB).

The candidate needs to be based in Ireland, preferably Dublin or Cork. Please send your CV/portfolio’s or contact us for further details:

Website: https://uteaze.com

10-15% Equity

Job Type: Part-time

Apply Now to: teaze@sailient.com

Customer Support Agent // Glofox

Customer Support Agent

Glofox is an exciting, fast paced SAAS company, servicing gym and fitness studio owners across more than 20 countries. The 28 strong team is growing rapidly from our Dublin base, with no sign of slowing down. We have a mission of becoming the backbone of the fitness industry by providing innovative software that saves time, increases retention and ultimately, helps studio and gym owners become more successful.

We are planning on doubling our growth in 2017 and to maintain our excellent customer service, we are now seeking to expand our Customer Support Team.

Purpose

Accountable for supporting our diverse customer base predominantly by email but also by phone.

Accountable for owning customer support issues all the way from initial contact right through until resolution.

Working Hours

Glofox services an international market place so the successful applicant will be required to work shifts on selected days during the week and potentially a weekend day on rotation. Please note that this is not a remote position.

Day to Day Responsibilities:

  • Provide excellent easy to understand support throughout our various support channels.
  • Identify potential technical issues and report same to our product team.
  • Communicate resolution of issues clearly and effectively to clients.
  • Contributing to our knowledge base and taking own initiative in respect of articles and saved replies.
  • Building positive working relationships with our diverse customer base.
  • Identify and take ownership of problems or issues within a customer and work with the customer to mitigate or resolve them
  • Demonstrate product capability and functionality
  • Work with our customers and our product management team to identify new features that will make our product more valuable to our customers
  • Maintain customer and update details in our CRM

Skills:

  • Excellent customer relationship skills
  • Strong levels of empathy and ability to really understand the customer’s pain
  • Ability to understand how business management software can solve business problems
  • Commercially astute
  • Experienced in successful customer management by phone
  • Understanding of SaaS based business models and cloud based solutions
  • Understanding of CRMs and support ticket management software
  • Experience in fitness related industries highly desirable however not required
  • Two or more years’ experience in a Customer Service role for a software company
  • Two or more years’ experience in a customer phone based role

Education & Professional Accreditations

Ideally degree level education or equivalent relevant experience.

Location

The role will be office based in our new office in Sandyford, South County Dublin

What can Glofox offer the successful candidate?

The successful candidate will get to work for one of Ireland’s fastest growing SaaS companies. We sell to a global market and this is a great opportunity to operate at an International Level. Along with a competitive salary, we will provide excellent personal development and coaching to enhance your Customer Support skills.

To apply please send your CV to careers@glofox.com

Customer Success Manager // Glofox

Customer Success Manager

Glofox is an exciting, fast paced SAAS company, servicing gym and fitness studio owners across more than 20 countries. The 28 strong team is growing rapidly from our Dublin base, with no sign of slowing down! We have a mission of becoming the backbone of the fitness industry by providing innovative software that saves time, increases retention and ultimately, helps studio and gym owners become more successful.

We are planning on doubling our growth in 2017 and to maintain our excellent customer service, we are now seeking to expand our Customer Success Team.

Purpose

You will be accountable for ensuring that our customers are onboarded correctly and successfully adopt the product. You will become a trusted advisor to the customer.

You will be accountable for retaining a portfolio of customers, preventing customer churn and identifying and closing upsell opportunities with existing customers.

Working hours

Glofox services an international market place so the successful applicant will be required to work shifts on selected days during the week. Please note that this is not a remote position.

Day to Day Responsibilities:

  • Build trust and long term relationships with all Glofox users within the customer organisation.
  • Identify and influence decision makers responsible for the use of Glofox solutions within customer organisations.
  • Provide On-Boarding, Training and on-going customer support for assigned customers.
  • Track and monitor customer’s account status and identify any areas of concern.
  • Work jointly with the customer to develop a Customer Success Plan for nominated customers.
  • Harvest Customer Success Stories and testimonials from customers capturing business outcomes.
  • Identify and take ownership of problems or issues within a customer and work with the customer to mitigate or resolve them.
  • Demonstrate product capability, functionality and potential business outcomes.
  • Work with our customers and our product management team to identify new features that will make our product more valuable to our customers.
  • Maintain customer and product usage intelligence in our CRM.

Skills

  • Excellent customer relationship and consultative sales skills.
  • Ability to understand how business management software can solve business problems.
  • Commercially astute.
  • Experienced in successful customer management by phone.
  • Strong negotiation skills.
  • Good understanding of fitness industry and of existing customers and their business.
  • Understanding of SaaS based business models and cloud based solutions.

Experience:

  • Two or more years’ experience in the role of Customer Success Manager or Customer Service role.
  • Experience in fitness related industries highly desirable however not required.
  • Two or more years’ experience in a customer phone based role.
  • Experience of requirements gathering, i.e. understanding a customer’s needs and developing appropriate solutions to meet those needs.
  • Candidates with strong Customer Service experience and willing to move into a Customer Success Role will be considered.

Education & Professional Accreditations

Ideally degree level education or equivalent relevant experience.

Location

The role will be office based in our new office in Sandyford, South County Dublin

What can Glofox offer the successful candidate?

The successful candidate will get to work for one of Ireland’s fastest growing SaaS companies. We sell to a global market and this is a great opportunity to operate at an International Level. Along with a competitive salary, we will provide excellent personal development and coaching to enhance your Customer Success leadership skills.

To apply please send your CV to careers@glofox.com

Pre-Sales Engineer // Corrata

Pre-Sales Engineer

Job Summary

Corrata is Ireland’s Technology Startup of the Year 2017. We develop cutting edge cybersecurity products for mobile devices. Our patent-pending software solution enables organizations to defend against mobile threats, block malicious and inappropriate content and eliminate unnecessary data usage. Corrata is led by an experienced team of software entrepreneurs and is on a path to becoming a global enterprise cybersecurity business.

Corrata is looking for an outstanding Pre-Sales Engineer to join our team. Reporting to the CEO the chosen candidate has the opportunity to make a meaningful impact on a company with ambitions to be a global leader in mobile security. You will be a technical evangelist for the Corrata solution. You will work closely with channel partners and prospective customers. You will provide market insights to our product development team and have a significant impact on our product roadmap. The role will involve delivering technical presentations, presenting product demos, overseeing end user trials, gathering competitor intelligence and advising customers on integration and solution architecture. The opportunity will suit a candidate who has made an excellent start to their career within a larger organization and is now looking for a more challenging role with greatly increased responsibilities within a dynamic startup environment. Success in the role will open up the opportunity for rapid progression.

Responsibilities and Duties
Deliver demos and technical presentations in support of sales engagements and provide training to channel partners

Oversee customer trials and execute the delivery of PoCs for customers that have more complex use cases, collaborating with Corrata’s engineering team as necessary

Investigate, prototype and architect integration with relevant 3rd party products such as EMM, Threat Intelligence and SIEM solutions

Gather market and technology insights from customer engagements to influence product roadmap

Respond to technical elements of RFI/RFP’s

Stay abreast of significant industry news and trends related to key product areas affecting Corrata’s offering

Qualifications and Skills
4 years+ experience in pre-sales or implementation of enterprise infrastructure solutions
Honours Bachelor’s degree in computer science or equivalent
Ideally experienced in enterprise mobility and/or cybersecurity
Excellent written and verbal communications skills
Proven ability to communicate the business impact of technical features
Creative problem solver with a thirst to master new domains
Job Type: Permanent

Lead Developer / CTO // Jamjou

Lead Developer / CTO role

We are an Award winning innovative startup based in south east looking for a Lead Developer with a view to moving to the CTO role.

Our customers are medium to large enterprises across a range of industries and our product is an interactive fun solution using gamification in the Elearning space.

You will be working with a dynamic team with energy, ambition & tenacity. You will also be working our similarly dynamic partners who are creating cutting edge technology solutions.

Why you should join us:

  • You are looking for the professional growth that comes from joining a project in its early stages with a view to assuming responsibility for its development.
  • You wish to have a say in the company’s strategic and financial direction.
  • You wish to take responsibility for building a team, establishing development processes and planning our technical direction.
  • We can give you flexibility on location

The role:

  • Build out and iterate on the existing application with a view to improving flexibility and scalability.
  • Rapidly develop new features to enhance the functionality and performance of the application
  • Lead and guide engineering, design and UX resources as required to deliver the product roadmap

Requirements:

  • Ability to conceptualise and build efficient, well organised web applications for SAAS delivery.
  • Strong front & back end Web Development experience.
  • Experience in an established Javascript framework. (e.g. React, Angular)
  • Strong Ruby on Rails 4 experience. (other application frameworks & languages may be considered)
  • Strong HTML & CSS
  • Prior experience developing Restful APIs would be valuable
  • Strategic understanding of business operations and business models
  • Good communication and relationship skills
  • An interest in gaming, gamification would be useful
  • Ability to articulate ideas to both technical & non-technical large audiences
  • Most of all a desire to be an integral, founding part of a start-up (and all of the ups and downs that entails)

Apply:

An equity share is available for the right candidate based on agreed milestone achievements.

Please send cv, linkedin, github details to info@jamjou.com

Web Engineers // Wattics

Men and women wanted for an extraordinary journey of discovery. We spend our rainy days in Dublin building a product we really love, growing a community of millions, organizing great company retreats, hiking & laughing.

We develop a global data analytics platform for energy managers to create a great impact on global businesses using the latest web technologies. Our human-centered platform helps consumers keep energy consumption/production under control. Our software change the way businesses discover saving opportunities, improve work conditions and become respectful towards the environment.

We need fast-paced web engineers to join a growing team of 10 people, passionate, who write code with the highest standard, well experienced in developing production code at large, who know how to create a wow effect with customers, and with a track record of implementing in Ruby on Rails and Java.

ABOUT YOU

  • You have built and maintained robust, scalable applications using the likes of Ruby, Java, JavaScript, Python (at least 3 years development experience required).
  • You function well in a fast-paced, informal environment where change is the norm
  • You love clean, quality code and understand the importance of test code
  • You are a passionate developer with a BS or MS in a computer-related discipline
  • You are detail-oriented, methodical, perfectionist and adaptable to work well in a team
  • You have a strong experience using JavaScript Frameworks/Libraries & relational DBs
  • You have excellent problem solving, critical thinking, and communication skills
  • You can handle client requests and develop new product specifications if needed

RESPONSIBILITIES

  • You will work with an excited international team of skilled engineers in an agile development environment with daily scrums and bi-weekly sprint meetings
  • You will work in a team and be responsible for the design and implementation of new features according to client requirements in Ruby On Rails
  • You will actively contribute to brainstorming, technology roadmap, and strategy sessions. * You will be responsible for proactively looking for ways to improve performance, simplify interactions, and automate management.

TECHNOLOGIES WE USE

  • Ruby On Rails
  • Java
  • Javascript
  • JQuery, React, Backbone (Marionette.js)
  • Rspec, Capybara, Teaspoon
  • MySQL
  • Linux shell
  • Git & Github (code reviews are part of our workflow)
  • AWS
  • TDD (Rspec)
  • Jira and agile methodologies

WHAT YOU GET

  • A great learning environment from both a software dev and business perspectives
  • A super experience to grow an analytics platform with real-time data from all over the World
  • A competitive salary, paid holidays, bonuses etc
  • Company retreats in remote locations
  • A fun, friendly and outgoing team
  • Equities in the company after one-year employment
  • An exciting work environment with other successful start-ups co-located in the same centre

WHAT NOW?

  • Apply by sending a CV and let us know what you are passionate about
  • Include links to your GitHub, Twitter, or anything that you are particularly proud to share.

Job Type: Full-time

Salary: €35,000.00 to €55,000.00 /year

Apply to: antonio.ruzzelli@wattics.com

Chief Technology Officer // Full Health Medical

Chief Technology Officer

Full Health Medical are seeking a creative, resourceful and pragmatic CTO with broad experience delivering quality enterprise software products and services. You will be working with a talented team and some major partners.

  • Overall responsibility for day to day code, deployment and team development
  • Full Stack Tech Engineer
  • Close collaboration for feature planning, product roadmap
  • Evaluating new cloud technologies

We’re looking for an exceptional talent who is primarily motivated by contributing to our vision for comprehensively empowering human health.

The Role

  • Build out and iterate on the existing application, ensuring the architecture remains flexible and is ready for scale
  • Evaluate most suitable technologies for the future
  • Rapidly develop new features to enhance the functionality and performance of the app
  • Lead and guide engineering, design and UX resources as required to deliver the product roadmap
  • Work with the growth team to ensure that product/analytics requirements are aligned with growth hacking activities

Current Stack

  • Ruby on Rails
  • AWS
  • NoSQL
  • Linux OS

What’s in it for you?

  • Mission driven, venture backed startup solving a BIG real-world problem with experienced leadership and advisors
  • Flat hierarchy and flexible environment – You’ll work directly with the CEO and the board.
  • Competitive package including equity (range depends on experience)
  • Unlimited personal development opportunities as we grow
  • Relocation expenses if necessary

The problem we are solving

Our preventative health software is a platform that uses technology to power an ecosystem of health providers and consumers/patients in a complex marketplace and thereby creating new forms of value for all parties.

Location:

We have offices in Dublin City Centre off Grafton St and also in Shoreditch, London N1, UK

Attractive Package

This is a very senior position within a fast growing technology led health company. We are committed to providing a very competitive package alongside the budget to grow out a team with the successful applicant.

Apply to: 

paul@fullhealthmedical.com

Closing date: 10th of November

Customer Support Engineer // Full Health Medical

Customer Support Engineer

Healthcare is in crisis!

Full Health Medical is tackling it with innovative digital tools.

Over the past number of years we have been working across the ecosystem with a range of healthcare providers and partners. The result is that thousands of people now receive patient friendly interpreted reports and action plans powered by our technology.

We’re looking for a support engineer to join our team Dublin in a full time onsite position. Our support engineers work closely with our customers to solve the challenges they face in integrating and optimising our solution.

The Role

  • Become an expert on Full Health Medical’s product offerings, services, methodologies and customers
  • You will need to be a strong collaborator, and problem solver, with a desire to simplify processes and make things happen
  • Solving technical problems for customers on a daily basis
  • Analyse issues, discuss, agree and document sufficient workarounds where applicable
  • Influence the direction of the Full Health platform by understanding customer challenges and collaborating with our product team
  • A desire to continuously learn and be the best, especially in new customer communications best practices and approaches
  • Take ownership of application queries from customers through to resolution
  • Write technical easy to understand support emails.
  • Ensure the company’s ticketing software is updated with detailed communication of queries
  • Assist the developers in testing development tasks before release.
  • Develop the knowledge base of support materials
  • Deliver proactive technical training online and developing training support assets on the company’s solution
  • A team player with a positive attitude and people skills
  • Good command of basic internet and database technologies

Skills needed

  • Previous experience with problem solving.
  • Fluent English written and verbal is essential.
  • A solid basic knowledge of programming and an active desire to learn the languages we use including Ruby would be a huge bonus.
  • If you have some Ruby knowledge already, that would be incredible.

The Package

  • A great city centre location with a very competitive salary
  • We review salaries regularly based on performance
  • We support continued learning and personal development

Apply to: 

paul@fullhealthmedical.com

Closing date: 29th of October

Software Engineer – Technical Co-Founder // BASH

Software Engineer – Technical Co-Founder

Yes, it’s the start up founder cliché. A commercial person desperately seeks a technical person. It is however, where we are. We were hoping we would bump into our dream co-founder in a lift one day but sadly, that hasn’t happened.

BASH is a start up at the very beginning of its journey. We have big plans to transform the world of party booking but can’t do it alone. We are looking for an experienced and skilled software engineer to come on board our team (note, it’s a very lean team) to work with us on the technical roadmap and oversee the UX, UI and development of our party and event booking platform.

We are seeking a co-founder but there is some high statistic quoted somewhere which says a high number of start-ups fail because of co-founder issues so we won’t jump into this too fast in fear of a nasty breakup. We’ll agree something for the early stages with a move to an equity, co-founder position if the relationship works out.

We’re based in Dublin but open to those interested who are not based here.

Rather than spilling the beans on all our plans here, if you’re interested in meeting for a coffee please get in touch and we can take it from there. When you get in touch, please tell us a little about your experience. We are ideally seeking someone who has experience with a start up or knows what chaos to expect with an ambitious start up.

Apply to: claire@thebash.co

Senior IT Software Developer // OPOPLAN

Senior IT Software Developer Sought

Seeking experienced Java Developer to lead creation of our visionary new software product.

Be one of the first employees of our new start up and help shape our expansion and growth.

CASA is a revolutionary software project that will bring architects designs to the 90% of people worldwide who can’t currently access them -online. Part exchange platform, part automated design tool, CASA disrupts the status quo by democratising and demystifying what architects do while spreading the benefits of great design to everyone.

The role is based (during incubation period) in a city centre 3rd level institute and will last for 16 to 18 months. It offers creativity and challenge and has a clear progression path onward to the spin out company who will commercialise and scale the product. Work with the founder and under the guidance of our external tech guru and together lets create this first-of-its-kind SaaS product.

The role carries a salary of €51,000+/a (plus a potential path to later equity) with flexibility as to location and 20 days leave a year. Funding of the post for the period is guaranteed.

We have big plans and strong resources to make them come true. By getting in now you can contribute to what we know will be an Irish tech start up success story with all the recognition and reward that will bring.

For further detail and a role description, email brian@opoplan.com
Phone: 353 (0)872357530

www.opoplan.com/jobs-at-opoplan/

Full-Stack Lead Developer // BorrowFox

We’re looking for a full time, permanent Full-Stack Lead Developer, expert in JavaScript/PHP,CSS and HTML to work with us remotely to maintain our tech infrastructure to high quality standards.

BorrowFox is a live peer to peer platform for high end items mainly cameras currently operating in London but will shortly launch in Dublin

The platform is  fully operational and we are looking to take on a full time dev to work on enhancing and maintaining the platform.

You’ll be in charge of the technical environment management. You’ll be helping the customer service for technical issues. You will also partake in the company’s business operations, decisions and management.

WHY YOU SHOULD JOIN US:

  • Be part of the project from the early stage.
  • Evolve with us and partake in the development of one of the most ambitious eCommerce projects today.
  • Have a power of decision on the company’s strategic and financial development.
  • Have the autonomy to make what you will: a team, a product and even a way of doing things

YOUR PROFILE:

Strong expertise and at least 2 years working experience in

  • JavaScript, PHP, HTML and CSS
  • AWS Deployment
  • Previous experience in e-commerce or marketplace, in depth knowledge of web and app eCommerce platforms development techniques and operational processing.
  • Knowledge in marketing tools usage, such as Mailchimp or Mailgun
  • Bachelor or Master degree(s) in computer science, software engineering, IT with a minimum of 2 years working experience
  • Strategic understanding of business operations and business models
  • Good communication and relationship skills
  • Ability to articulate ideas to both technical & non-technical large audiences
  • Responsiveness, proactiveness & problem-solving abilities
  • Familiarity with technical requirements of Internet marketing and SEO

YOUR ROLES AND PURPOSES:

  • Working with the CEO an Co -founders, the CTO and the team to optimize, manage and maintain our tech infrastructure and architecture to high quality standards
  • Bringing up new business and tech ideas to the team
    Working with the team in a young, friendly and committed startup environment and putting all your efforts and focus on the company’s evolution
  • Updating websites’ information and content on a daily basis
  • Being able to train, inform and manage new employees and interns
  • Making sure our partners and customers are satisfied by answering phone calls and handling/resolving technical problems quickly
  • Identifying competitors’ strengths
  • Being up-to-date on tech standards, obstacles, trends, innovations, new technologies & best practices
  • Identifying trends in user behaviour and bringing suggestions based on your analysis
  • Being passionate, ambitious, efficient, organised and hard-working
  • Being able to meet deadlines, good time management
  • Understanding our vision, short term and long term objectives

Please note that this is an employment offer.

Friendly startup environment.

FIXED SALARY and/or EQUITY (1k€ to 15k€ per annum and/or 1%-5% with a 5 year vest).

Salary will evolve as the company grows. Equity is negotiable depending on profile and experience.

Commitment and motivation required !

HOW TO APPLY:

Email: Arthur.Pierse@BorrowFox.com

Python Developer // EdgeTier

Python Developer

EdgeTier are looking for Python software developers / Python Developer to help us build next generation customer support systems.

EdgeTier are an analytics and software company based in Dublin. We build software that helps customer support teams be more productive and efficient. These products and services are built using the latest techniques of machine learning, AI, automation, NLP and software development.

You will be involved in developing all aspects of the application from writing database queries to developing the REST API to serve the application’s frontend, to working with neural networks and other machine learning models. Machine learning experience is not mandatory, but candidates with an interest or relevant experience may be involved in preparing data and building/improving these models.

While working at EdgeTier you will continuously be exposed to new technologies and will deploy them in real-world environments. This is a unique opportunity to be amongst the first hires in a growing company and be part of a highly skilled team who are changing the nature of customer support.

Responsibilities

  • Software development on next generation customer support systems.
  • Involvement in all aspects of product development including coding, testing, deployment, and maintenance.
  • Input into product architecture and product functionality.
  • Adhere to and set standards for high-quality software development (e.g. code reuse, testing, code reviews, documentation etc.).
  • Work directly on live products as used by our current and future customers.
  • Explore and recommend new technologies that can be used in EdgeTier to improve our products.

Desired Experience

  • Above anything listed below, we are looking for candidates that are able to rapidly learn and apply new technologies.
  • 2+ years of Python development experience.
  • Knowledge of a Python web framework such as Flask, Tornado, or similar.
  • Good understanding of SQL and ORMs.
  • Proficient with Git.
  • Experience writing tests using pytest, unittest etc.
  • (Optional) Machine learning experience particularly text mining and classification methods such as Neural Networks, Random Forests etc.
  • (Optional) Familiarity with Natural Language Processing (NLP) techniques
  • (Optional) Experience with frontend development.

If you are interested in applying, please send your CV to info+cv@edgetier.com

Senior Python Developer // EdgeTier

Senior Python Developer

EdgeTier are looking for senior Python software developers / Senior Python Developer to help us build next generation customer support systems. This is a unique opportunity to be amongst the first hires in a growing company and be part of a highly skilled team who are changing the nature of customer support.

EdgeTier are an analytics and software company based in Dublin. We build software that helps customer support teams be more productive and efficient. These products and services are built using the latest techniques of machine learning, AI, automation, NLP and software development.

As a senior developer, you will be involved in all architectural design decisions and input heavily into the technical strategy of the company. You will be involved in developing all aspects of our products from writing database queries and developing the REST API to serve the application’s frontend, to working with neural networks and other machine learning models. Machine learning experience is not mandatory, but candidates with an interest or relevant experience may be involved in preparing data and building/improving these models.

While working at EdgeTier you will continuously be exposed to new technologies and will deploy them in real-world environments. As a senior member of the technical team, you will be consistently evaluating and recommending new technologies that will form part of our products.

Responsibilities

  • Software development on next generation customer support systems.
  • Leading product design, architecture and development decisions.
  • Involvement in all aspects of product development including coding, testing, deployment, and maintenance.
  • Work directly with the management team to input into technical strategy, software tooling etc.
  • Define and ensure compliance to standards for high-quality software development (e.g. code reuse, testing, code reviews, documentation etc.).
  • Work directly on live products as used by our current and future customers.
  • Explore and recommend new technologies that can be used in EdgeTier to improve our products.

Desired Experience

  • Above anything listed below, we are looking for candidates that are able to rapidly learn and apply new technologies.
  • 5+ years of Python development experience.
  • Knowledge Python web frameworks such as Flask, Tornado, or similar.
  • Experience with SQL and ORMs.
  • Proficient with Git.
  • Experience writing tests using pytest, unittest etc.
  • Experience leading teams of software developers that employ best-practice development methodologies.
  • Proven experience in deploying production systems.
  • Experience with Amazon Web Services or similar
  • Experience in leading teams in an Agile / Kanban development environment.
  • (Optional) Machine learning experience particularly text mining and classification methods such as Neural Networks, Random Forests etc.
  • (Optional) Familiarity with Natural Language Processing (NLP) techniques
  • (Optional) Experience with frontend development.

If you are interested in applying, please send your CV to info+cv@edgetier.com

Business Development Executive // Coindrum

THE COMPANY

Coindrum is a venture backed start-up that created an innovation in the airport retail sector. Travellers can use the Coindrum self-service machines in airports to convert unwanted coins into higher value duty free retail vouchers before flying to different currency countries. Have a look at our website to understand the concept. The company is in 8 international airports with a strong pipeline for global expansion.

THE JOB

Term of employment: Permanent, starting ASAP with 6 months’ probation

Location: We work in our own offices at 5 Argyle Square, Morehampton Road, Donnybrook, Dublin 4. International travel is a common feature and will be required.

Title: Business Development Executive

Purpose: Support company growth by growing customer base worldwide, signing airport and retail customers.

Duties & Responsibilities: Will vary significantly as a small but growing team due to the dynamic nature of an early stage business. Your job will go beyond sales responsibilities and will include, but not limited to:

  • Building new customer base and relationships
  • Managing ongoing customer relationships
  • Developing new verticals for footprint expansion
  • Other diverse and non-sales related tasks, such as:
    • Brainstorming and creative input assisting managerial and strategic decisions
    • Organisational and practical support for events such as trade fairs or investor
      presentations
    • Managing of social media presence and advertising opportunities
    • Research work etc.

THE CANDIDATE

Experience

Essential

  • Business development
  • Sales experience
  • Marketing/ Advertising
  • Client relationship management

Desirable

  • 2+ years in a sales position
  • Prior Start-up business development experience
  • Retail sales exposure

Person

Essential

  • Personable and outgoing
  • Self-driven and proactive
  • Ready to take responsibility
  • Values teamwork but can work independently
  • Problem solver and highly organised

Desirable

  • Passion for entrepreneurship
  • Interested in retail markets
  • A broad worldview and good cultural understanding

Skills

Essential

  • People focused and resourceful
  • Strong negotiation skills
  • Able to get to “YES”
  • Microsoft Word, Excel, PowerPoint
  • Good communication & writing skills

Desirable

  • Photoshop, Graphic Design
  • Social Media, PR, Advertising

CONTACT / APPLY

Please send your CV to: info@coindrum.com / or call +353 (0)1 539 4788

Sales Associate // Pointy

We are currently hiring for the position of Sales Associate​.

Pointy is a Dublin-based start-up with substantial backing from top-tier international investors. Our founding team is ex-Google, ex-Oxford, and previously sold a startup to Google.

The candidate will be helping to drive sales of our innovative solution to retailers in the US and UK markets.

The candidate should be energetic and personable, but prior sales experience is not essential.

Your primary qualities will be excellent communication, a determination to succeed alongside a hard-working, positive attitude.

You should be ready for a high level of commitment to an intense and challenging project in a fast-moving startup environment.

You’ll be joining a stellar team at an early stage. We’re going to have a lot of fun, and we want you to join us.

Our offices are located at NCI Business Center, Mayor Square in the IFSC.

Essential Requirements:

  • Great in-person, phone and written communication skills.
  • Determination, grit and a hard-working, positive attitude.
  • Organisation, attention to detail and an ability to strictly adhere to processes when
    necessary.
  • A willingness to experiment and try new things and to optimise activities to perfection.
  • An aptitude for creative problem-solving, trying new angles and inventing processes as
    required to meet a goal.
  • The ability to listen to customers, identify their needs and clearly communicate issues to
    the broader team to help us perfect our service offering.
  • Comfortable taking on lots of responsibility and being held accountable for meeting
    aggressive, ambitious targets.

Bonus Requirements:

  • Previous sales experience.
  • Previous experience in a small retail or family business.
  • An ability to connect with small retailers and understand their day-to-day issues.
  • Previous entrepreneurial experience or time spent in early stage start-ups.
  • Leadership and team management potential.

APPLY:

Please email jobs@pointy.com with a single paragraph explaining why you’re suitable alongside your CV or LinkedIn and any additional supporting materials.

Full-Stack Lead Developer // RecoHero

We’re looking for a full time, permanent Full-Stack Lead Developer, expert in JavaScript/React.js/Node.js/HTML5/CSS3 to work with us in our offices in Dublin in order to maintain our tech infrastructure to high quality standards.

RecoHero develops the first social-marketing platform specialised in IoT products.

The platform’s MVP will be fully operational when you’ll start working with us.

You’ll be in charge of the technical environment management. You’ll be helping the customer service for technical issues. You will also partake in the company’s business operations, decisions and management.

WHY YOU SHOULD JOIN US:

  • Be part of the project from the early stage.
  • Evolve with us and partake in the development of one of the most ambitious eCommerce project today.
  • Have a power of decision on the company’s strategic and financial development.
  • Have the autonomy to make what you will: a team, a product and even a way of doing things

YOUR PROFILE:

Strong expertise and at least 2 years working experience in

  • JavaScript, React.js, Node.js, HTML5, CSS3
  • PostgreSQL DBMS,
  • RESTful APIs,
  • ABAC modeling,
  • SSL, CDN, DDos protection and security gateway
  • Google Cloud Deployment
  • Sockets
  • Previous experience in e-commerce or marketplace, in depth knowledge of web and app eCommerce platforms development techniques and operational processing.
  • Knowledge in marketing tools usage, such as Mailchimp or Mailgun
  • Bachelor or Master degree(s) in computer science, software engineering, IT with a minimum of 2 years working experience
  • Strategic understanding of business operations and business models
  • Good communication and relationship skills
  • Ability to articulate ideas to both technical & non-technical large audiences
  • Responsiveness, proactiveness & problem-solving abilities
  • Familiarity with technical requirements of Internet marketing and SEO

YOUR ROLES AND PURPOSES:

  • Working with the CEO, the CTO and the team to optimize, manage and maintain our tech infrastructure and architecture to high quality standards
  • Bringing up new business and tech ideas to the team
    Working with the team in a young, friendly and committed startup environment and putting all your efforts and focus on the company’s evolution
  • Updating websites’ information and content on a daily basis
  • Being able to train, inform and manage new employees and interns
  • Making sure our partners and customers are satisfied by answering phone calls and handling/resolving technical problems quickly
  • Identifying competitors’ strengths
  • Being up-to-date on tech standards, obstacles, trends, innovations, new technologies & best practices
  • Identifying trends in user behaviour and bringing suggestions based on your analysis
  • Being passionate, ambitious, efficient, organised and hard-working
  • Being able to meet deadlines, good time management
  • Understanding our vision, short term and long term objectives

Please note that this is an employment offer.

Friendly startup environment.

FIXED SALARY and/or EQUITY (1k€ to 15k€ per annum and/or 1%-5% with a 5 year vest).

Salary will evolve as the company grows. Equity is negotiable depending on profile and experience.

Commitment and motivation required !

HOW TO APPLY:

 jointheteam.ie@recohero.com

Financial Planning and Analysis Manager // Glofox

For our Dublin team we are searching for a Financial Planning and Analysis Manager.

Glofox is a rapidly growing Irish startup. Our aim is to help gyms and fitness studio owners around the world succeed in their business by fundamentally changing the way they engage with and manage their members.

This is a unique opportunity to join a high growth startup in a niche but expanding technology space. Our vision is to leverage technology to build solutions that help improve the fitness and wellness of people globally. To do this we are providing business owners with the tools required to grow and succeed. We want someone who is excited and passionate about joining that journey.

Requirements and Responsibilities:

  • Help to prepare monthly, quarterly and annual reports
  • Set up and improve finance processes
  • Prepare and publish timely monthly financial statements
  • Support month-end and year-end close process
  • Contract Management
  • Payroll Oversight and Maintenance.
  • General financial related administrative duties
  • Bank payments of suppliers
  • Quarterly VAT returns
  • Quarterly preparation of board financial reporting materials

Your Profile:

  • A recognised accounting qualification or be in the process of acquiring one
  • A can-do attitude, with strong motivation to get things done
  • Excellent organisational skills to manage multiple projects at once seamlessly
  • Ability to think independently and work collaboratively
  • Exceptional attention to detail
  • Experience in similar account and book keeping roles.
  • Good IT skills, with excellent knowledge of Excel and Google Drive

​We offer you:

  • A world class team with a world class product in an amazing industry
  • A fantastic working environment (incl free gym membership)
  • Competitive Salary plus ability to earn equity
  • Ability to work with the brightest most ambitious team on a mission to help fitness entrepreneurs win!

This is your chance to join a high growth startup in a niche, yet expanding technology space. We want someone who is passionate, determined and excited about joining us on this journey. By the way we’re fully funded by a number of Europe’s top VCs – read more here: Glofox funding news

Apply:

We look forward to receiving your application (cover letter, CV, and references) as well as your salary requirements and earliest possible starting date. Please send an e-mail containing this information to: careers@glofox.com