Chief Technology Officer // Full Health Medical

Chief Technology Officer

Full Health Medical are seeking a creative, resourceful and pragmatic CTO with broad experience delivering quality enterprise software products and services. You will be working with a talented team and some major partners.

  • Overall responsibility for day to day code, deployment and team development
  • Full Stack Tech Engineer
  • Close collaboration for feature planning, product roadmap
  • Evaluating new cloud technologies

We’re looking for an exceptional talent who is primarily motivated by contributing to our vision for comprehensively empowering human health.

The Role

  • Build out and iterate on the existing application, ensuring the architecture remains flexible and is ready for scale
  • Evaluate most suitable technologies for the future
  • Rapidly develop new features to enhance the functionality and performance of the app
  • Lead and guide engineering, design and UX resources as required to deliver the product roadmap
  • Work with the growth team to ensure that product/analytics requirements are aligned with growth hacking activities

Current Stack

  • Ruby on Rails
  • AWS
  • NoSQL
  • Linux OS

What’s in it for you?

  • Mission driven, venture backed startup solving a BIG real-world problem with experienced leadership and advisors
  • Flat hierarchy and flexible environment – You’ll work directly with the CEO and the board.
  • Competitive package including equity (range depends on experience)
  • Unlimited personal development opportunities as we grow
  • Relocation expenses if necessary

The problem we are solving

Our preventative health software is a platform that uses technology to power an ecosystem of health providers and consumers/patients in a complex marketplace and thereby creating new forms of value for all parties.

Location:

We have offices in Dublin City Centre off Grafton St and also in Shoreditch, London N1, UK

Attractive Package

This is a very senior position within a fast growing technology led health company. We are committed to providing a very competitive package alongside the budget to grow out a team with the successful applicant.

Apply to: 

paul@fullhealthmedical.com

Closing date: 10th of November

Customer Support Engineer // Full Health Medical

Customer Support Engineer

Healthcare is in crisis!

Full Health Medical is tackling it with innovative digital tools.

Over the past number of years we have been working across the ecosystem with a range of healthcare providers and partners. The result is that thousands of people now receive patient friendly interpreted reports and action plans powered by our technology.

We’re looking for a support engineer to join our team Dublin in a full time onsite position. Our support engineers work closely with our customers to solve the challenges they face in integrating and optimising our solution.

The Role

  • Become an expert on Full Health Medical’s product offerings, services, methodologies and customers
  • You will need to be a strong collaborator, and problem solver, with a desire to simplify processes and make things happen
  • Solving technical problems for customers on a daily basis
  • Analyse issues, discuss, agree and document sufficient workarounds where applicable
  • Influence the direction of the Full Health platform by understanding customer challenges and collaborating with our product team
  • A desire to continuously learn and be the best, especially in new customer communications best practices and approaches
  • Take ownership of application queries from customers through to resolution
  • Write technical easy to understand support emails.
  • Ensure the company’s ticketing software is updated with detailed communication of queries
  • Assist the developers in testing development tasks before release.
  • Develop the knowledge base of support materials
  • Deliver proactive technical training online and developing training support assets on the company’s solution
  • A team player with a positive attitude and people skills
  • Good command of basic internet and database technologies

Skills needed

  • Previous experience with problem solving.
  • Fluent English written and verbal is essential.
  • A solid basic knowledge of programming and an active desire to learn the languages we use including Ruby would be a huge bonus.
  • If you have some Ruby knowledge already, that would be incredible.

The Package

  • A great city centre location with a very competitive salary
  • We review salaries regularly based on performance
  • We support continued learning and personal development

Apply to: 

paul@fullhealthmedical.com

Closing date: 29th of October