Business Development Manager // BorrowFox

The Business Development Manager’s role is to win new business. This involves both in-person and over-the-phone sales. Being the face of BorrowFox, the Business Development Manager will provide an excellent experience to every customer. You will work closely with the founders to deliver a tailored solution to acquire new revenue streams for BorrowFox.

Who we are

We’re an ambitious start-up with big plans. Our goal is to be one of the defining tech companies of our generation by facilitating the creative sharing economy not just in the UK and Ireland but worldwide.

To us it seems crazy that filmmakers and creatives most expensive assets such as cameras are rarely used. Our platform facilitates the creative community to safely rent out and monetize their idle assets and we have dozens of users making thousands each month from renting out their equipment through BorrowFox.

This role is varied, on a day-to-day basis you will:

  • Provide a WOW experience – offering impartial advice, handling customer expectations, discussing customer queries, overcoming objections, and ultimately closing new business
  • Establish a deep understanding of each customer’s requirements and act as a trusted advisor to match the appropriate features of the BorrowFox model to meet those needs
  • Develop both supply and demand sides of the platform
  • Be stationed at our Dublin HQ, but regularly heading out of the office to meet with new prospects across the UK
  • Efficiently deliver new business and negotiate bespoke requirements for clients when required

Requirements:

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth.

  • Proven work experience as a Business Development Executive, Sales Account Executive or similar role
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Track record of achieving sales quotas
  • Familiarity with MS Excel (analysing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field
  • Strong negotiation skills with a problem-solving attitude
  • Availability to travel as needed

Skills

  • Relationship Management
  • Business Growth
  • Business Development Executive

Apply To:

arthur.pierse@borrowfox.com

Customer Success Advocate // Square

Customer Success Advocate

  • Dublin, Ireland
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

We started with a simple idea—that everyone should be able to accept credit and debit cards—and we’ve been rethinking buying and selling ever since. Square currently operates in 5 markets globally and this role is based in our Dublin office.

Great customer support is provided by both people and products. The ideal candidate is dedicated to providing world-class customer service, acting as the voice of Square in a new market and region. This person has demonstrated experience using their proximity to customers to identify high-leverage improvements to the customer experience, working with a range of global teams to implement and iterate.

This person is also ideally motivated by the challenge of helping to build our small, but strong and growing, operation here in these early days for Square in Dublin.

You will:

  • Effectively solve customer enquiries via phone, email, Facebook, Twitter and chat
  • Connect with merchants to discuss their needs and how Square products can help them start, run and grow their business
  • Identify, document, and follow up with engineers on product bugs and features, taking ownership of customers’ issues when required
  • Analyse trends in customer issues and suggest improvements to processes, policies, and products
  • Identify and draft improvements to online help content and internal documentation
  • Collaborate with members of other teams to identify answers and be a resource to teammates

Qualifications

You have:

  • A university bachelor’s degree or equivalent qualification
  • English fluency, both spoken and written
  • Strong organisational, analytical, written, and verbal communication skills, with evidence of previous customer service experience and technical ability being highly regarded
  • Genuine curiosity about people, technology and business, while possessing the ability to inspire passion in others
  • Ability to customise the support experience to the needs of individual customers
  • Coachable mindset, interested in implementing feedback, and dedicated to continuous personal improvement
  • Comfort with ambiguity and resilient when facing rapid change
  • Superb attention to detail
  • Excellent time-management skills
  • A desire to help people and improve the customer experience
  • A passion for startups and for simplifying the buying and selling experience
  • The ability to work weekends as part of a rotating schedule
  • The ability to work public holidays as needed
  • Working-hours flexibility

Even better:

  • Fluency in one or more additional languages besides English, both written and spoken
  • At least two years working in a customer-centric, cross-functional role at a technology company
  • Experience handling sales enquiries over the phone or email, or equivalent experience
  • Sound knowledge of social media, including Twitter and Facebook
  • Leadership experience, formal or informal
  • Excel and/or SQL knowledge

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Growth Marketing Associate // Pointy

Growth Marketing Associate

We are currently hiring for the position of Growth Marketing Associate.

Pointy is a Dublin-based start-up with substantial backing from top-tier international investors. Our founding team is ex-Google, ex-Oxford, and previously sold a startup to Google.

Our device is in thousands of stores around the world already and we’ve built proprietary partnerships with some of the world’s leading technology companies. We’ve helped retailers appear in Google searches tens of millions of times.

We’re looking for a smart, ambitious person with a keen interest in startups and marketing to join us and help take Pointy to the next level.

While previous marketing experience is great, we’re primarily looking for someone smart with a keen problem-solving mentality who can learn quickly and is willing and able to take on substantial responsibility.

The candidate will be utilising cutting-edge marketing techniques to help drive uptake of our innovative solution to retailers in the US, Canadian and UK markets.

You should be ready for a high level of commitment to an intense and challenging project in a fast-moving startup environment.

You’ll be joining a stellar team at an early stage. We’re going to have a lot of fun, and we want you to join us.

Essential Requirements:

  • A problem-solving mentality.
  • A quick learner and are able to absorb new techniques and skills easily.
  • An enthusiastic willingness to tackle and solve difficult problems.
  • Some level of technical sophistication: you know your way around an excel spreadsheet and maybe hacking together scripts, SQL, etc.
  • An aptitude for creative problem-solving, trying new angles and inventing processes as need be.
  • The ability to take projects from conception to reality both independently and in collaboration with other team members.
  • The ability to work well with other teams to create mutually beneficial outcomes.
  • Able to think and strategise at a high-level but also are enthusiastic about getting your hands dirty
  • Comfortable taking on lots of responsibility and being held accountable for meeting aggressive, ambitious targets.
  • Great in-person, phone and written communication skills.
  • Determination, grit and a hard-working, positive attitude.
  • Organisation, attention to detail and an ability to strictly adhere to processes when necessary.
  • You’re able to write clear and persuasive copy.

Bonus Requirements:

  • You have experience running ads on Facebook, AdWords, etc.
  • You’ve started and run your own businesses
  • You’ve worked for a startup before and know what it takes to help a business succeed in the early stages.
  • Experience starting and building things.
  • Basic design skills.

Apply

If you’re interested, email jobs@pointy.com with a link to your LinkedIn and a short paragraph on why you think we should talk to you.

Financial Planning and Analysis Manager // Glofox

For our Dublin team we are searching for a Financial Planning and Analysis Manager.

Glofox is a rapidly growing Irish startup. Our aim is to help gyms and fitness studio owners around the world succeed in their business by fundamentally changing the way they engage with and manage their members.

This is a unique opportunity to join a high growth startup in a niche but expanding technology space. Our vision is to leverage technology to build solutions that help improve the fitness and wellness of people globally. To do this we are providing business owners with the tools required to grow and succeed. We want someone who is excited and passionate about joining that journey.

Requirements and Responsibilities:

  • Help to prepare monthly, quarterly and annual reports
  • Set up and improve finance processes
  • Prepare and publish timely monthly financial statements
  • Support month-end and year-end close process
  • Contract Management
  • Payroll Oversight and Maintenance.
  • General financial related administrative duties
  • Bank payments of suppliers
  • Quarterly VAT returns
  • Quarterly preparation of board financial reporting materials

Your Profile:

  • A recognised accounting qualification or be in the process of acquiring one
  • A can-do attitude, with strong motivation to get things done
  • Excellent organisational skills to manage multiple projects at once seamlessly
  • Ability to think independently and work collaboratively
  • Exceptional attention to detail
  • Experience in similar account and book keeping roles.
  • Good IT skills, with excellent knowledge of Excel and Google Drive

​We offer you:

  • A world class team with a world class product in an amazing industry
  • A fantastic working environment (incl free gym membership)
  • Competitive Salary plus ability to earn equity
  • Ability to work with the brightest most ambitious team on a mission to help fitness entrepreneurs win!

This is your chance to join a high growth startup in a niche, yet expanding technology space. We want someone who is passionate, determined and excited about joining us on this journey. By the way we’re fully funded by a number of Europe’s top VCs – read more here: Glofox funding news

Apply:

We look forward to receiving your application (cover letter, CV, and references) as well as your salary requirements and earliest possible starting date. Please send an e-mail containing this information to: careers@glofox.com